TERMS & CONDITIONS

1. Introduction
These Terms and Conditions govern your use of our services, products, and website. By placing an order with Katrina Flowers Miami, you agree to these terms.

2. Products and Services

All floral arrangements are handcrafted and may vary slightly in color, size, or design from the images displayed on our website or promotional materials.
Seasonal availability may require substitutions for certain flowers; replacements will be of equal or greater value.

3. Pricing and Payment

All prices are listed in US dollars and do not include applicable taxes unless otherwise specified.
Payment is required in full at the time of order placement.
We accept cash, credit cards Zelle, Venmo and checks for payment.

4. Order Placement

Orders must be placed 24 hours in advance for guaranteed delivery.
Rush orders may be subject to additional charges.

5. Delivery Policy

We deliver from Miami to Boca Raton, FL. Delivery outside these areas may incur additional fees or be unavailable.
It is the customer’s responsibility to provide accurate delivery details. Incorrect information may result in delays or additional charges.
Delivery is considered complete once the order is handed to the recipient or left at the designated location if no one is available to accept it.

6. Cancellation and Refund Policy

All deposits and payments are non-refundable

7. Privacy Policy

Your personal information is used solely for order fulfillment and customer service. We do not share your data with third parties without your consent.

8. Intellectual Property

All content on our website, including images, text, and designs, is the intellectual property of Katrina Flowers Miami and cannot be used without permission.

9. Limitation of Liability

We are not responsible for delays, damages, or failures caused by circumstances beyond our control, including but not limited to weather, natural disasters, or carrier issues.
Our maximum liability is limited to the value of the purchased product.

10. Disputes and Governing Law

These terms are governed by the laws of Florida.

11. Changes to Terms

Katrina Flowers Miami reserves the right to update or change these terms at any time. Continued use of our services constitutes acceptance of the updated terms.

12. Contact Information
For questions, concerns, or claims, please contact us at:
Karro Events and Floral LLC
305-890-9533
karroevents@gmail.com